Last Updated: 3/24/22

At Catholic Social Services of Washtenaw County, we respect concerns about privacy and sharing personal information. This Privacy Policy describes how Catholic Social Services of Washtenaw County collects and uses information and the steps taken to keep that information safe. This policy does not apply to personal information collected from you in other ways or through websites that Catholic Social Services of Washtenaw County does not own or control. Catholic Social Services reserves the right to change this Privacy Policy as appropriate.

Collecting and Using Your Personal Data

Privacy Policy Scope

This Privacy Policy applies only to information we collect electronically through our website (getaheadwashtenaw.org). The Senior Resource Connect website contains links to other websites and resources that are owned and managed by third parties. Clicking on a link may send you to the website of a third party. Catholic Social Services of Washtenaw County/Senior Resource Connect is not responsible for the privacy policies, practices, or beliefs of third-party websites.

The Information Senior Resource Connect Collects Personal Data

While using Senior Resource Connect, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name Phone number

Usage Data

This information is collected only when the user enters it voluntarily and in connection with user requests for information or to receive a training certificate. Users who choose to submit a message asking for assistance will have their information shared with a CSSW staff member for follow up.

Tracking Technology and Cookies

“Cookies” are information files created by websites you visit and stored on your computer. Cookies store information to make your internet usage easier by saving passwords, remembering the area you live to show you relevant search results, and remembering your preferences. The cookies collected by the Senior Resource Connect website help Senior Resource Connect staff identify needs in the community, show staff whether additional resources are needed, and improve your navigation each time you visit the Senior Resource Connect website. Catholic Social Services of Washtenaw County/Senior Resource Connect cannot help you avoid the use of cookies.

Use of Your Personal Data

How Senior Resource Connect Uses the Information

Catholic Social Services of Washtenaw County/Senior Resource Connect may use the information voluntarily provided for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To connect you: To connect you with relevant community resources and CSSW staff who can provide additional assistance.

To manage your requests: To send training certificates upon completion of the Good Neighbor Training.

For other purposes: We may use Your information for other purposes, such as data analysis, demonstrating need when writing grants, and informing CSSW staff members of community needs.

Catholic Social Services of Washtenaw County/Senior Resource Connect will not share, rent, or sell your information to outside third parties that are not affiliated with Catholic Social Services of Washtenaw County/Senior Resource Connect. Catholic Social Services of Washtenaw County is part of a network of senior service providers, and as such, reserves the right to share collective data (e.g., statistics, analysis, etc.) with third parties. Any information shared would not include identifiable personal information.

Use by Catholic Social Services of Washtenaw County/Senior Resource Connect Affiliates

Catholic Social Services of Washtenaw County is part of a network of senior service providers, and as such, reserves the right to share collective data (e.g., statistics, analysis, etc.) with third parties. Any information shared with affiliates would not include identifiable personal information.

Disclosure of Your Personal Data Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Our Commitment to Data Security

The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Our Commitment to Children’s Privacy

Catholic Social Services of Washtenaw County/Senior Resource Connect does not knowingly address or collect personally identifiable information from anyone under the age of 13. The Senior Resource Connect Website is not appropriate for anyone under the age of 13.

Links to Other Websites

Senior Resource Connect contains links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email at marketing@csswashtenaw.org